Tameside General Hospital 2018-11-04 Person 5 5 0

My 64 year old husband has stage 4 kidney cancer and was admitted via A&E suffering from the side effects of radiotherapy to brain metastasis. Immediately upon our arrival by car (our choice) the staff from the receptionist, paramedics, clinicians and nursing staff listened to our concerns, asked pertinent questions acting swiftly and compassionately at all times. The A&E staff liased with our primary care team at The Christie and at all times supported both my husband, myself and our adult son, treating us all with care & compassion at this difficult time. Richard was transferred to the Medical Assessment Unit (MAU) where the standard of care & compassion continued. All staff members introduced themselves & their role to us and listened to our concerns. The following day R was transited to the Integrated Assessment Unit (IAU) which was much quieter and an MRI scan confirmed that the radiotherapy had caused swelling which would explain the symptoms of confusion and weakened motor control experienced. Once again the care & compassion shown by staff was universal to me, R and our son. The liaison with the team at The Christie continued and R was released the following day back into the care of The Christie. Discharge medication was dispensed on the ward and was ready and waiting very quickly after R was told he could go home. The ward pharmacist (probably not her title) came to explain the new regime and double check that we had everything we needed before we went home. An emergency visit to a hospial can be a very scary & worrying time but the staff at TGH treated us all with care and compassion: Richard, me (his wife) and our young adult son.