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Written by a NHS patient
17th August 2023


Refused colonoscopy on the grounds that due to work commitments I could not attend hospital during the week to pick up medication. I was told that the medication could not be posted to me in case my (non-existent) children might pick it up (I have no children). When I offered to collect the medication on another day at any local NHS establishment, this was refused with no reason given. Instead of help and support, I was met with the threat of referral back to my GP, delaying cancer checks. Everything that is wrong with the NHS, in a nutshell. It's a shame. In the past I *have* had much better experiences and I know the hospital has some great consultants. Management lets it down.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe