Share review of Sussex Premier Health

Sussex Premier Health 2022-09-16 Person 4 5 0

Nurses, duty doctors, ward staff and physios were exceptional. The level of care was superb. My only complaint concerns the treatment if visitors. My wife could only visit in the evening. I was told that I could have visitors at any time. My wife's first visit went without a hitch, she arrived at 6.30pm and stayed for 90 minutes. The next evening she arrived at the same time and was asked if she had made an appointment. I was not, at anytime, told that appointments were necessary. My wife was made to feel very uncomfortable and was told that she must leave at 7.00pm. If visiting rules exist, it is essential that they are made clear to staff and patients. Other than this incident, I was always treated with respect and kindness.