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28th June 2022


Awaiting hospital bed for one of our tenants, received very snotty attitude and no help from the staff there - just got ignored and basically told to deal with the tenant ourselves even though he is in crisis

Suggested improvements
Better care and advice Nicer attitude of staff

17th October 2022
Response from Stuart Road Clinic

Please contact us on 01536 452475 to discuss this further. We will be more than happy to address these issues with the member of staff involved.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs