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15th November 2021


I was out at ease and treated very nice

Suggested improvements
The letter told me to go to the wrong block in the building so this was quite distressing for me

26th November 2021
Response from Stuart Road Clinic

We apologise for the error in our communication – we reviewed this and there was a system error with the location pulling through incorrectly. This has been rectified and admin staff are double checking letters with location.

Experience
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Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs