Share review of Stuart Road Clinic
Thinking about my experiences of the service as a reformed service has bewildered me when there is no extensive network of paranoid thoughts and Ideas. It neither provides an improved service for its staff nor its service users. On the contrary, it has taken away the possibility of sound-minded service use with concerns of talking solely to a psychiatrist or psychologist and straining, even more, the on-the-ground staff, like mental health nurses. They already have a heavy workload that decision-makers on the mental health board do not recognise because of the low engagement at the grass level. As a result, they do not fully understand that the system they put in place is no better than the previous one and may be worse.
Black people who receive the labels of mental illness and psychiatric diagnoses have the criteria for entry for NHS mental health service. Still, it seemed irrelevant that white British patients used facilities like running a hostel, and nurses were their wardens. Diagnoses do not appear as inclusion criteria for them, and I wonder if they are sick. And I asked if they were ill at all.
Thank you for your feedback. I have passed this to the service manager for a full response. Best wishes Hugh Jones, Patient Experience Manager
Thank you for your feedback which will be very useful as we review our community mental health services.