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Written by a patient
17th December 2020


Great care and brilliant staff - admin and medical. Had to wait a bit for treatment but this was understandable as on this occasion it was particularly busy in the UTC.

Suggested improvements
The care and treatment was first class, the only thing that would make the experience any better would be reduced wait times, but given this was A&E / UTC I’m not sure this is realistically achievable at peak times ie. a weekend afternoon in my case.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Care Plan
Safe Way