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St Peter's Hospital
2023-03-24
Person
3
5
0
Written by a NHS patient
Written by a NHS patient 24th March 2023
The staff who cared for me were very good. They were respectful and understanding.
I was however very frustrated by communications from the hospital; I had to repeatedly chase to find out any information regarding a date for my surgery, much to the surprise of the surgeon when I was finally admitted.
I experienced appointments being changed with out me being notified which resulted in delays to physio appointments and caused challenges with transportation whilst I could not drive.
I feel sorry for the staff who are doing their best within an underfunded system, but my experience of the processes were not positive.