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7th December 2020

Children’s A&E was very dark and cold while we waited. I totally understand the need to wait for the doctor -,and all the staff were lovely when we saw them - but it was a long wait in a dark, chilly waiting area.

Suggested improvements

Heating. More comfortable seating. A TV?

Experience

Dignity/Respect

Parent Dignity

Involvement

Information

Staff

Suitable Location

Care Plan

Safe Way