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St Peter's Hospital
2020-12-15
Person
2
5
0
Written by a patient
Written by a patient 15th December 2020
the waiting was restricted to waiting outside, there were parents with small children and people in wheelchairs.
I am immunocompromised so this was not a good or safe option
the triage nurse wore the same gloves to use the computer, open the door, check someone elses temperature then exam my hand.
I was given a place in yellow treatment are which was next to the sluice
i waited 4 hrs to be seen. The team were short staffed and stayed on for extra hours to see patients.
no evidence of cleaning at all whilst I was there.
bo indication of wait times
Suggested improvements
appropriate facilities.
look after your patients and staff
cleaning in place
safe hygiene practices