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Written by a patient
24th December 2020


I was very happy with the care I received - I had to undergo a number of tests and the process was fully explained to me, what the steps would be and what to expect, so I felt calm throughout.

Suggested improvements
The only slight annoyance, was that having registered at the temporary A&E entrance (opposite the main hospital building), I then had to registed again at the A&E department in the main hospital building (confirm my details, next of kin etc.). It felt like an administrative burden for the hospital and unnecessarily bureaucratic. I would have thought that if you've registered once, that should be all that's required. But that was a very minor observation in what was otherwise an excellent hospital experience.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Care Plan
Safe Way