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St Peter's Hospital
2023-08-30
Person
5
5
0
30th August 2023
This was my first experience as an in-patient at St. Peters and I was hugely impressed by every element of the care that I received - as reflected by the totally deserved maximum satisfaction scores I have given.
What particularly stood out for me was the good-humoured, heplful and highly professional attitude of the Ward staff at every level. Despite being constantly under pressure they always responded positively to the needs that I and my fellow patients had.
I should add another plaudit that is not covered in this patient experience survey. This regards the meals that were served to me during my stay on Swift Ward. In summary, they were first-class - not at all what I had expected - and deserve highlighting. Both the selection and food quality were excellent.
Suggested improvements
There were genuinely no areas of patient care that I received that were in my view were below standard or where improvements needed to be made.