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Written by a patient
29th June 2018


Two receptionists wasting time before end of shift so a queue had formed at reception (wasting time in general only 4 staff during night). Patients could spend less time at hospital if could book online appointment to avoid congested waiting areas. Television can be installed to allow patients to wait in peace. More trees could help improve appearance or hospital grounds.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff