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St Peter's Hospital
2020-12-18
Person
4
5
0
18th December 2020
My daughter had fallen on her face onto concrete and we just needed to be sure everything was ok with her head, face and eye. She was assessed by a doctor called Ben who suggested an X-ray just to be sure after examining her. He explained everything to my daughter and she felt comfortable. This was great as she’s autistic and often asks lots of questions. She was a little nervous about the X-ray process but assured because I was there and the radiographer put her at ease too. She was proud of her first X-ray! Thankfully there was no fracture! Dr Ben explained some aftercare and things to look out for. I was grateful that she was fine internally.
Suggested improvements
The waiting time could have been better as she was bordering a meltdown but we just got through it.