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Written by a patient
30th December 2020


I was seen quickly, despite my injury not being very urgent; the COVID procedures were clear and the staff issuing masks etc were all friendly and welcoming; social distancing measures in the waiting room were clear; the doctors were kind and I didn’t feel like the time with them was rushed, even though I could see they were very busy; my injury was treated. I was really impressed and appreciative of the quality of care and the kindness of the staff.


I had to speak to psych liaison against my wishes; I was discharged with opioids which I wasn’t aware was going to happen and would have opted not to have if I’d known beforehand.

Experience
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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Care Plan
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Safe Way
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