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St Peter's Hospital
2021-02-07
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 7th February 2021
I attended A&E as a walk-in patient with chest pains, so was very concerned and nervous. I was seen quickly, even though ambulances were arriving every few minutes. Everyone I met was kind, friendly, reassuring and at every stage of my assessment they explained what was going to happen. I was particularly impressed that the clinicians told me how long my rest results would take to be returned, which took a lot of the stress out of waiting.
Covid-19 precautions were very much in evidence and the waiting area was heavily segregated with little booths for each patient.
This was not what I had come to think of as a typical A&E experience; and I would reassure anyone who is nervous of attending the emergency department in these difficult times not to be concerned.