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Written by a patient
7th December 2020


I went to St Peter’s Hospital because of tonsillitis. Luckily the waiting time wasn’t too long, therefore the doctors proceeded with the check ups. However, after the check up, no one came to check on me for the next 4 hours. Because of my tonsillitis I couldn’t eat much, so when I asked for lunch I was given a dry sandwich that I obviously couldn’t even swallow. On top of that, no nurse or doctor gave me any clear instructions on my condition and on the next steps that had to be taken. Very bad experience.

Suggested improvements
I understand it is a busy period for the NHS, but the number of staff and care given must be improved.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Care Plan
Safe Way