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17th December 2020


We were sent to the hot spot area despite having a Walk in letter stating UTI as the reason for temperature. Other patients in the waiting room were seeking Covid treatment and were not separated from us. The blood pressure monitor and other equipment was not being cleaned between patients in the hot spot area. The health care assistant was simply going between without sanitising either himself of the equipment.

Suggested improvements
Cleaning procedure Separating Covid patients, I'm now worried I have been exposed after being so careful

Experience
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Care Plan
Safe Way