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St Peter's Hospital
2021-01-07
Person
4
5
0
Written by a patient
Written by a patient 7th January 2021
All staff were really kind and made me feel safe and welcome. The triage nurse and gentleman on the temp taking desk in a&e need special thanks please. Social distancing was well covered especially in a&e
Suggested improvements
It needs to be more clear as to where to go first as I was told to go to a&e then they told me to go over the road then I had to go back to a&e for an X-ray then back over the road. Then the nurse was told by dr in a&e that I needed to go back to X-ray. Was left in reception of a&e for quite a while then the triage nurse came to get me and I had to go back over the road as X-ray was denied. Then a dr came over to say I needed to go back again and he would tell X-ray they had to do the 2nd X-ray then I had to go back over the road to see triage for a final time. All the time my daughter-in-law was having to push me in a wheelchair and there is a slope up to the triage centre so tricky both ways.