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Written by a family member
15th December 2020


The health assistant, nurse and doctor were all very kind and informative

Suggested improvements
I appreciate COVID is placing a huge strain on the nhs, but waiting outside for nearly an hour with a poorly baby wasn’t ideal. I was thankful it wasn’t raining, I wondered what alternative could be used for future patients waiting to be seen. Perhaps some kind of gazebo?

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Care Plan
Safe Way