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9th September 2018


The nursing staff were all wonderful. Everyone answered all questions I had about the procedure I had honestly and to the best of their knowledge. It was obvious that they cared about the welfare of all their patients. As usual, the A and E doctors were kind and compassionate - despite the enormous workload. The AMU ward doctors were just as good. The surgeon who performed my procedure was very reassuring. It was especially good to have the ward sister accompanying me. The AMU itself (as a building) is getting a bit old. The shower in my bathroom did not work (no shower head)! Some of the beds seem rather bad, although not all of them. The mattress on my bed was awful. The cleaners all did a great job and seemed to take pride in their work.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff