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Written by a patient
8th January 2021


I was COVID Positive with a really high temperature. I came to UTC as my own oximeter was showing a low reading. From presenting at the front door of the UTC I was immediately sent round to the side entrance (Presumably for Covid +). The nurse let me in straight away, checked me out and advised I had a high temperature but be blood/oxygen was fine. I was seen by a doctor who was able to prescribe some additional medication. This was brought to me without delay, I was then discharged. It was a great comfort to me to be seen as my Covid experience has been pretty tough, so although no "Miracle Cure" it was extremely re-assuring.

Suggested improvements
We all know the pressures the NHS is under, so is there anything you could have done better? If I was to be incredibly picky I'd say I'd have liked slightly less time from the initial temperature check to seeing the Dr. But really I think I was in / out in about an hour.

Experience
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Involvement
Information
Cleanliness
Staff
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Safe Way