Guildford Road, Chertsey, Surrey, England, KT16 0PZ
Useful information given without being prompted; very friendly yet respectful. Everyone at the hospital is helpful, any time you look lost a member of staff will approach you and offer to help, sometimes even walking with you to guide you to your destination.
My Son was admitted to Oak ward, for surgery on his mouth on the 1st of Feb. Staff extremely friendly and helpful, no delays, took my sons special needs into account and moved his surgery time forward, Surgeon and anaesthetist fantastic, nurse in charge and all her staff fantastic, all questions answered, mind put at ease, everything explained every step of the way, everything ran as scheduled even with the snow. Cannot fault this ward at all they have been amazing. Very clean, good facilities and brilliant play room, they have an amazon wish list that you can buy a toy for the ward from, I'll be ordering now. 5 stars from a mum and autistic son who were uneccessarily worried about surgery. Thank you so much x
This is my second visit to Stephanie marks centre since being diagnosed last summer. Both times there is never anyone on reception, people wait way beyond appointment times, and there is no one to check with, and often the self check in machine doesn't work!! All pretty appalling to have such a lack of patient care for such a serious illness.
After fracturing my wrist in September I visited the Urgent Care Centre at St Peters Hospital. Knowing how busy the unit is I settled myself in for a long wait. I was booked in, seen, x-rayed twice, had a manipulation of my break and then had the wrist plastered all in the space of 2 hours. In that time I was treated with respect & all was explained as the process went along. A big thank you to all the staff concerned, working under that pressure but still giving a great service.
The hospital and all staff have been amazing I feel so looked after and in good hands during a scary experience when labour didn’t quite go to plan.
Showers no hot water. Pricing vs shared showers and toilet. Cold room at night. Thus private room is overpriced. Infrastructure let’s down what is an outstanding service.
Short link to review St Peter's Hospital: http://iwgc.net/eb43v