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24th November 2022


Only meet people a few times, come out a least once a month to see that person, rather than a phone call.

Suggested improvements
Come to meet people more face to face rather than a phone call, we know then who we are {} with face to face, rather that a name, to come then put the name to the face.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience