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9th September 2021


The help and support given when it arrived was wonderful but we had to reach crisis point before it came. And even then we only had one guaranteed visit a day. But the staff were amazing, providing support for the family as much as for my mum.

Suggested improvements
My mum wanted to die at home and I was shocked to find that there was so little help and support out there. The hospice at home team were fabulous but until they arrived, 5 days before mums death, we were very much alone. It was frightening, exhausting and by far the worst experience of my life. There needs to be more help for people in our situation.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff