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Written by a family member
29th September 2021


Felt St. Peter's were not wiling to commit any care. Using the exclusion of 'covid' and a lack of staff - Either you are or you are not providing care (after 18 moths this is no longer a valid exclude).

Suggested improvements
We wished for a 'sitter service' told it would be on the day basis - absolutely useless palliative care must be on an known basis not guiding if help will be available on the day!

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience