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St Matthews Hospital
2023-10-23
Person
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5
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23rd October 2023
My care has not been the best since being accused of taking an illicit substance. This I HAVE NOT DONE. Once the truth is known hopefully things can return to normal.
Suggested improvements
Listened to me an looked into the matter further.I
E accessed the relevant and correct information in relation to what I told you.
26th October 2023
Response from St Matthews Hospital
Thank you for your feedback, I am sorry feel this way, SMH ensures that all patients are involved in their care, indecision concerning their life and provide information to patients to empower them in making informed choices and decisions. I will encourage you to list all areas that you feel less involved in your care to your next ward round and MDT will supoort you with it. Regarding the drug test, I am sorry you feel accused, SMH uses a drug test cup which are sealed and opened only for the patient to use and nothing is added to determine result because it self generate the result.