Report this review of St Mary's Hospital

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

Written by a patient
11th October 2018


I had an awful experience with a consultant on 3rd October 2018. The consultant was Dr Kanu and was a stand in for Dr Kenney. At the appointment I was 35 weeks pregnant and hoping to book my Caesarian in (I had a Caesarian less than two years ago and it is within my right to request another one) when I said to the consultant I want a Caesarian he threw his pen down and said it was within his right to medically refuse if he thinks it is not necessary. He then turned around and said I need to book in for another consultant meeting to get a second opinion?? At this point I had already waited an hour and 45 minutes to see him with NO apology from him and just rudeness. He did not go through anything with me apart from quizzing me what the dangers of a Caesarian is. He wasn't professional and clearly let his own opinion Of a natural birth take over the actual reason as to why i was there. When I said I have already waited an hour and 45 minutes he laughed and said what exactly do I want him to do, I said arrange a date and I also need to see an anaesthetist to discuss being asleep for my Caesarian, he then got even ruder saying he would only ever give consent for a Caesarian on 'the condition of being awake' and never attempted once to discuss why I felt I didn't want to be awake. Two weeks later I still do not have a Caesarian booked in and it seems everyone is constantly trying to delay appointments in the hope I will go into labour with a natural birth to most likely save money and less amount of care given. I have been reminded continuously thought the pregnancy about funding.. How about giving the option for patient a to pay? I'm sure there is many that would prefer to pay to get decent care than to feel like a constant inconvenience, i would. I know someone that is already booked in for their Caesarian in December? I'm due in the next few weeks and am battling for it. Disgraceful.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff