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Written by a family member
31st October 2019


Very little interaction with staff generally with occasional exception of some nursing staff - largely because of understaffing and lack of time. Hair not washed at all in two weeks and teeth only cleaned once or twice. Staff were mostly polite and friendly enough but always too hurried Inadequate physiotherapy - several visits by physios were interrupted and not continued Food generally ok - soups very good.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff