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St Mary's Hospital
2019-03-20
Person
4
5
0
Written by a family member
Written by a family member 20th March 2019
Although the waiting around was very long, my mother who is nearly 91 was checked thoroughly and treated courteously by the A&E team on Sunday 17th March. From my initial call to 111 to the ambulance crew who arrived very promptly and were also very helpful and professional, I would like to thank everyone involved with my mother's care. My only disappointment was that we were left wondering what was going on with little or no updates unless we asked a member of the team who was passing. It was quite distressing for my elderly mother, who was left to sit on the not so comfortable A&E stretcher for over seven hours.