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Written by a family member
5th September 2019


All was well until I was prescribed medication.....The pharmacy only had 1 of the 2 that I needed from my emergency appointment. They gave me a slip of paper stating that it would be in stock in 2 days, but that I could buy it over-the-counter in town if I wanted it sooner! I had to make a special trip into town and the cost of that medicine was over £18 over-the-counter. How on earth can a hospital be out of stock? and why should I have to pay additionally for my medication for my care. The prescription should be redeemable anywhere - not just at the hospital. I was in pain and already they are making a difference. But I would have to wait 2 days for the hospital to provide this!! I cannot easily find a review section for the pharmacy, so have put under urgent care. This is not good.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff