Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mary's Hospital
2022-12-29
Person
5
5
0
Review of Memory Assessment Service - Kettering/Corby
29th December 2022
As the daughter present at the time of mum's assessment I was very happy with the appointment and advice and further treatment/appointments.
St Mary's Hospital
2022-12-29
Person
5
5
0
Review of Memory Assessment Service - Kettering/Corby
29th December 2022
Honest opinion, [name removed] [name removed] very professional and caring.
Suggested improvements
No.
St Mary's Hospital
2022-12-29
Person
4
5
0
Review of Memory Assessment Service - Kettering/Corby
29th December 2022
This was a first assessment I will be able to judge better after further appointment. The doctor was very considerate and reassuring.
Suggested improvements
The room used had thin walls and I could hear what was going on in the next room which was off putting. I was concerned re: my own confidentiality. The doctor tired to find another room but non were available.
2023-03-08 15:31:38
Response from St Mary's Hospital
We apologise that you could hear through the walls, this matter has been raised with our Estate’s Department in order to look at a solution in order to resolve this matter.
2023-01-09 10:29:59
Response from St Mary's Hospital
I am really sorry about the room and the impact on privacy and confidentiality. I have sent your comment to the service manager to review use of rooms. Best wises, Hugh Jones, Patient Experience Manager
St Mary's Hospital
2022-12-29
Person
5
5
0
Review of Memory Assessment Service - Kettering/Corby
29th December 2022
Calm supported approach.
St Mary's Hospital
2022-12-27
Person
5
5
0
Review of Children's Physiotherapy Service
27th December 2022
[name removed] was absolutely fantastic
Very friendly, explained things
My son felt comfortable with her quickly
Thank you !
Suggested improvements
None !
St Mary's Hospital
2022-12-23
Person
5
5
0
Review of CMHT Red Kite
23rd December 2022
Provided plenty of time to give answers. Could see [name removed] was listening and understanding what I was saying, even bringing past answers back to help with current question
Suggested improvements
N/A
St Mary's Hospital
2022-12-22
Person
4
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
22nd December 2022
Was fully satisfied and great full for my time there and treatment
Suggested improvements
Nothing
St Mary's Hospital
2022-12-21
Person
5
5
0
Review of Hand Therapy Service
21st December 2022
The lady was absolutely fantastic and helped me with my recovery. She was polite, caring and very informative. I could not fault the care I received.
Suggested improvements
Can't think of anything
St Mary's Hospital
2022-12-20
Person
4
5
0
Review of CMHT Red Kite
20th December 2022
Overall it was good and helped a lot I managed to get a lot off my mind and explain my feelings. Im
Not entirely sure about the plan going forward would be good to know some more of the plans to help me get better
Suggested improvements
As above, maybe more info of a plan going forward
2023-03-08 15:44:00
Response from St Mary's Hospital
Thank you for your feedback, we are regularly reviewing our systems around maintaining contact with our patients with aim of improving access.
St Mary's Hospital
2022-12-20
Person
5
5
0
Review of ADHD & Aspergers
20th December 2022
It was a very useful meeting with [name removed] who was kind and engaging and gave useful hints and tips and left me feeling that I have started something that will be helpful for me
Suggested improvements
Absolutely nothing could have been done better
