St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,121 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 48 of 2114
 
Review of ADHD & Aspergers
1st January 2023


I was referred for an Asperger’s assessment. At the initial screening, they refused to progress my assessment further because they said, “you’re not struggling enough”, despite persistent unemployment. I’ve never felt so belittled or uncared for from a service before. At another time, I was immediately discharged because the antidepressants they prescribed had no good effect and they gave up on me.

Suggested improvements
They could have cared more and recognised my struggles.

Experience
Dignity/Respect
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Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of Community Team for People with Learning Disabilities -North written by
30th December 2022


Staff talking to me.


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Rating not given.
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Rating not given.
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Rating not given.
Experience
 
Review of Hand Therapy Service
30th December 2022


[name removed]. Has been very kind, listened to me , and been very helpful. I don't quite understand the last two questions,about culture, spiritual/faith.

Suggested improvements
I don't have anything to say to make things any better. I had very good treatment.

Experience
Dignity/Respect
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Rating not given.
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Review of Northamptonshire Integrated Sexual Health Service (Kettering)
30th December 2022


Always made to feel welcome. It’s a non judgemental place. All staff are happy and friendly. They all do a great job :)

Suggested improvements
Nothing

Dignity/Respect
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Safe
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Rating not given.
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Review of Northamptonshire Integrated Sexual Health Service (Kettering)
30th December 2022


Good service

Suggested improvements
Nothing

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Hand Therapy Service
29th December 2022


Aways looked after and everything explained clearly

Suggested improvements
.

Experience
Dignity/Respect
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Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Urgent Care and Assessment Team - North
29th December 2022


Very friendly, supportive.


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Safe
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Rating not given.
Spiritual needs
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Review of Older Peoples Mental Health Team - Kettering/Corby
29th December 2022


Because it was!


Dignity/Respect
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Rating not given.
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Review of Memory Assessment Service - Kettering/Corby
29th December 2022


We are more than happy with the service we have received, especially from [name removed], who took time to explain everything to us, which is so important, in such a pleasant way.


Dignity/Respect
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Spiritual needs
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Review of Older Peoples Mental Health Team - Kettering/Corby
29th December 2022


Good experience, but need more help in coping with anxiety.

Suggested improvements
More regular on going reviews as my problem is still there.

2023-03-08 15:32:12
Response from St Mary's Hospital

Ongoing reviews should be discussed and agreed with your worker if you are not happy with this please contact the Operations Manager to discuss it further.

2023-01-09 10:11:28
Response from St Mary's Hospital

Thank you for your comment. Please speak to your key worker about the reviews. best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect
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Staff
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Rating not given.
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Page 48 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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