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6th December 2021


Questions about spiritual needs/culture etc didn't arise so have given a neutral rating

Suggested improvements
Timely information - did not get the correct details about appointment. My appointment scheduled for 3rd Dec was supposed to be face to face but did not get any details at all as to address of centre where I should attend. As a result I could not make the appointment. Instead I got a text message that stated the appointment would be on a telephone call when it was booked for a face to face appointment

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs