Report this review of St Mary's Hospital
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Unexpectedly good to submit results from home, would like that option in future appointments
Thank you for your comments which I have passed to the service manager for action. Best wishes, Hugh Jones, Patient Experience Manager
Thank you for your feedback, we are expanding our video material which supports self-taken tests which should help patients feel more confident in the future. We have also launched this month (January 2022) a service called ChatHealth which is a text messaging service for advice and guidance from our team.
Thank you for your feedback. We are aware that the blood test kits we provide for remote testing can be tricky but a step by step guide can be found here: - https://www.test.me/how-do-i-take-a-blood-sample/ We use SMS messaging for patient information, appointment reminders and result notifications and offer some remote options such as postal test kits, kit collection out of hours, condom distribution, telephone consultations. However, we are constantly looking at developing our service offer and we will take this feedback into consideration when we do this.