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23rd November 2021


I was very pleased overall withe the care and treatment I received at all times

Suggested improvements
I felt there was a total lack of physical contact to the injured limb, it would have been good to receive the occasional massage to the affected area. (This could have been due to the pandemic)

29th November 2021
Response from St Mary's Hospital

I am sorry that this was a concern for you, but we hope to return to normal as soon as guidelines allow. Best wishes Hugh

19th January 2022
Response from St Mary's Hospital

We apologise that your treatment was carried out remotely - as you suggested this was due to pandemic.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs