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18th November 2021


Maddie was caring and professional and did her utmost to meet my needs

Suggested improvements
I struggled to get through on the phone. In fact I struggled to find a number!

19th January 2022
Response from St Mary's Hospital

We apologise that you are unable to get hold of the service by telephone. We are looking at staffing and processes which will hopefully address this issue enabling patients to get hold of the service more easily

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
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Cultural needs
Rating not given.