Report this review of St Mary's Hospital
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
St Mary's Hospital
2019-10-24
Person
4
5
0
Written by a family member
Written by a family member 24th October 2019
Not only that my husband received excellent care but the whole family received it. The patient felt safe here and enjoyed the banter and all the care he received. We felt honored to be able to stop at cransley and that The patient had the dignified and peaceful death that he deserved.
Not picking - anti wind medication to be given before meals and sometimes meals were cold as medication not given. Gemma - advised the patients upwards and left hand needed 3 pillows.
-> Not always adhered to when changed.
18th November 2019
Response from St Mary's Hospital
Thank you for your feedback, we have ensured feedback is provided to the nursing team to ensure medication is given at the correct time it is prescribed for. We have also reminded staff to ensure they follow the recommendations of the Physiotherapist when repositioning patients.