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Written by a patient
2nd January 2021


Despite all of my treatment being carried out remotely by phone due to the pandemic I received exceptional care. My therapist rang when she said she would, always listened attentively and gave great advice and encouragement. I felt completely consulted and included with my care and treatment. Written information, exercises and splints arrived in a very timely fashion. I would recommend this service to others. Thank you so much.

Suggested improvements
It would have been ideal to have been able to see the therapist face to face but given the circumstances I completely understand that could not happen. But I still received excellent treatment and advice.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs