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16th November 2021


Dr laurence wasn’t on time appointment wise but I didn’t fee rushed to make the time up . Was new in meeting him and despite being known to cmht for many years he treated me with repeat and questions about my needs/difficulty and not just reading PowerPoint of my notes.

Suggested improvements
Well standing long period of time is difficult and unfortunately no seats due to Covid restrictions. No updates on delayed appointments so was in great deal physically pain standing for over 40 minutes .

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs