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19th November 2021


E

Suggested improvements
Giving timing on how long to wait for result and where do we get them

31st January 2022
Response from St Mary's Hospital

Thank you for your feedback. We agree this information is important and should be relayed to you when your tests are taken or advised. This feedback has been shared with the clinical team so that we can ensure this always happens.

17th March 2022
Response from St Mary's Hospital

Thank you for your feedback and suggestion, we have discussed this within the team. Clinicians should advise when you accept testing how long results will take and how you will be informed of the results. We will ensure all staff are aware of this feedback in order to ensure we are doing this consistently.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience