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Written by a patient
5th December 2021


I do not know because although the staff make me feel safe, most patients scare me and cause anxiety.

Suggested improvements
I do not know to be honest because the only problem for me is other patients causing anxiety and scaring me sometimes.

14th December 2021
Response from St Mary's Hospital

I am really sorry you feel this way. I have sent your comment to the ward matron for action. If you ever feel frightened or unsafe, please speak to a member of staff immediately. Best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience