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St Mary's Hospital
2024-02-14
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 14th February 2024
My mother was seen by the Older Persons Falls team. They were absolutely fantastic and my mother felt well cared for and supported throughout. They clearly explained each procedure and gave her time to make adjustments, so she felt more comfortable. The consultant communicated clearly and at a level mum could understand. The plan going forward was person centred and addressed her needs.
A big thank you to the clinical and non clinical team who all made mum feel so welcomed.