St Mark's Hospital

St Mark's Hospital 2024-05-29 Person 4 5 0

St Mark's Hospital 2024-05-29 Person 5 5 0

Good idea to inform client at having a 24 hours pacemaker that the light is on the equipment including night time!!

St Mark's Hospital 2024-05-29 Person 5 5 0

St Mark's Hospital 2024-05-29 Person 5 5 0

The doctor listened to me and gave me advice.

St Mark's Hospital 2024-05-29 Person 5 5 0

I was made to feel comfortable and involved in the process staff were friendly and helpful.

N/A.

St Mark's Hospital 2024-05-29 Person 5 5 0

Very informative, sensitive to needs. Very supportive [name removed] and [name removed].

St Mark's Hospital 2024-05-29 Person 5 5 0

Cannot think of anything. I thought it was exemplary.

St Mark's Hospital 2024-05-29 Person 5 5 0

St Mark's Hospital 2024-05-28 Person 4 5 0

Excellent consultation - I felt listened to and involved, and had plenty of time for a full, holistic assessment of my foot problem. Outcome so far very good, I await orthotics and follow up in due course

Nothing really - travelling to St Marks instead of [name removed], but I understand that is where the dept is based

St Mark's Hospital 2024-05-28 Person 4 5 0

Good overall treatment and care from the person I had my appointment with ([name removed]). [name removed] communicated well and told me what she was doing and what the next steps are. I also received the email containing information on my condition from her.

The issues..... My appointment was with the Hearing and Balance department. To get to the room I had to go down a very short corridor with twists in it and a ramp. This really isn't suitable for anyone who has a balance issue and certainly not suitable for anyone in a wheelchair or someone who is pushing a wheelchair. FHFT must urgently review this and do better.