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22nd April 2024


[name removed] was very good and interested in how I was doing. The exercises I was given have helped and the pains that I was experiencing are not as severe as before.

Suggested improvements
Making the appointments has been the hurdle each time I tried to make them. Incorrect hospital and wrong [name removed] - physiotherapist given on my last appointment which I had to have amended. Since my first appointment, I have had to get them corrected each time. Greater care needs to be made on confirming the time, date, physiotherapist and hospital where it is to take place.



Back problems due to 4 slipped discs



Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience