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8th April 2024


I was kept informed throughout the whole process, from referral to attending the appointment. [name removed] was very professional and explained the whole process as she diagnosed the problem. She explained the diagnosis and exercises really well and I was seen promptly and didn't feel rushed in the appointment. The location was very convenient and the receptionist explained exactly how to find the department when I booked.

Suggested improvements
Nothing





Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience