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8th July 2021


My mother had great treatment from St Lukes, and your 'Kathrine' was wonderful the only issue we had was not being able to give real pain relief in the form of an injection. Mum suffered terribly on her last day which will live with me forever. She did not desereve this and if I had been able I would have stopped the pain.

Suggested improvements
Allow injectable pain relief from a carer. We waited 1/2 day for am injection and that broke my mum. She was on her hands and illness in agency which was unbearable, for us and her.

Dignity/Respect
Involvement
Information
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Experience