st-lukes-hospice
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St. Lukes Hospice

Stamford Road, Turnchapel, Plymouth, PL9 9XA

 

Recent Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Recommend
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Dignity/Respect
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Involvement
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Information
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Caring
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Trust
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Support Staff
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Review of St Lukes Turnchapel - Inpatient Team, written by a family member
13th November 2019

The extra-ordinary level of details of care; not just safety/handling etc, but dignity permanent, wonderful care in this wonderful place.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Caring
1 2 3 4 5

Trust
1 2 3 4 5

Support Staff
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Review of St Luke's Brooklands - EOL Urgent Care, written by a family member
13th November 2019

Very quick and caring response. Absolutely professional, no improvements needed.

Recommend
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Dignity/Respect
1 2 3 4 5

Involvement
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Information
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Caring
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Support Staff
1 2 3 4 5
Review of St Lukes Turnchapel - Inpatient Team, written by a patient
13th November 2019

In my opinion you cannot improve on perfection which is what we have received here we are truly humbled by to level of care and compassion.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
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Information
1 2 3 4 5

Caring
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Support Staff
1 2 3 4 5
Review of St Lukes Derriford - Medical Outpatients, written by a family member
13th November 2019

Every little detail is covered. Every member of staff is friendly and bend over backward too help. Very very impressed.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
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Information
1 2 3 4 5

Caring
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1 2 3 4 5

Support Staff
1 2 3 4 5
Review of St Lukes Derriford - Medical Outpatients, written by a patient
13th November 2019

The care and consideration that I have received today is second to none. I really cannot anyway that it can be improved.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Caring
1 2 3 4 5

Trust
1 2 3 4 5

Support Staff
1 2 3 4 5
Review of St Lukes Derriford - Medical Outpatients, written by a patient
13th November 2019

Everything was good and I cannot think of anything they can be improved. The care is above and beyond any and all expectations.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Caring
Rating not given.

Trust
1 2 3 4 5

Support Staff
1 2 3 4 5
Review of St Luke's Brooklands - EOL Urgent Care, written by a patient
13th November 2019

I was listened to and the problems I have been having were addressed.

Recommend
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Dignity/Respect
1 2 3 4 5

Involvement
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Information
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Caring
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Support Staff
1 2 3 4 5
Review of St Luke's Brooklands - EOL Urgent Care, written by a family member
13th November 2019

The care my dad has received from all the St. Lukes team has been wonderful. Not only for his physical needs but also his emotional needs until his death.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Caring
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Trust
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Support Staff
1 2 3 4 5
Review of St Lukes Turnchapel - Inpatient Team, written by a family member
13th November 2019

Excellent care and empathy. We were fearful of coming in to St Lukes, but my husbands health got a lot worse so the best thing was for him to come in to help improve symptoms that were severe. I found for myself I found the help expertise and and empathy helped take the stress off me and felt more relaxed and able to cope. The team have also helped with the young grand children and have put referrals in to patches. Excellent service. Thank you. The only thing that could be improved is that my husband did not want to come in initially as he saw going into St Lukes as the end. Perhaps you get family members of patients to do talks to explain it is to help with symptoms control and also advice and help with counselling for family members and how to broach the subjects with young children.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Caring
1 2 3 4 5

Trust
1 2 3 4 5

Support Staff
1 2 3 4 5
Review of St Lukes Derriford - Medical Outpatients, written by a patient
13th November 2019

Sling/ process both - the details of luxury mean this safe and well handled both (colored lights, music etc) give a real luxury experience so missing in some paraplegic life. I felt freedom and security at once. The care in washing dressing you so far beyond the basic its amazing. Ann and team are star. *****

 
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