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Written by a family member
23rd February 2020


My husband had two stays in St Luke's and was spoiled on each occasion. The first was for 3 weeks to get his pain medication under control: he had a fantastic room with a fabulous view over the city and out to Dartmoor which helped his mood enormously. He loved all the food which was generous and heavy on custard! Staff and volunteers were thoughtful, caring and committed. The access to the medical team to ask questions and be told plainly what was going on was a stark contrast to his stays in Derriford hospital. On his second visit he was greeted warmly by staff and volunteers who remembered him and made him feel special and important to them. His care again was exemplary. Doctors were genuinely interested in making an improvement in his pain and quality of life. Nursing staff attended to his every need with bed baths, hoisting to a shower chair, and even a jacuzzi bath which enabled him to feel his legs again and which he enjoyed hugely. Thank you.

Recommend
Dignity/Respect
Involvement
Care and treatment
Staff
Trust Staff
Satisfied with support