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Written by a private patient
3rd June 2021


I have had an awful interaction with a girl called Elena on the reception at the out patients reception. When I asked for a blood test she roll she eyes at me and she you should have the form. I was so upset I spoke to the nurse and she she several people have complained about her. Also the toilets by the reception smelt of urine. The reception service let the hospital down.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe